Alan, Sam (guide), the driver and the porters did everything they possibly could to make sure we were fully taken care of during our time in Lombok. Going above and beyond to make sure we saw the waterfalls before the trek and getting us on the ferry to our next destination after the trek.
During the trek Sam was very patience with us, and his banter and singing kept us entertained over the long hikes.
The equipment provided was top quality with the tent/matress/sleeping bag keeping us warm and dry. The toilet tent, table and chairs just added to the comfort.
I would recommend walking poles for the summit.
This trek was a dream come true. Thanks Rinjani Excellent!